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Privacy Policy

Last updated: 1 Sep 2024

At Web Craft Experts, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://www.webcraftexperts.com) or engage with our services.

1. Information We Collect

We collect personal and non-personal information from users in several ways, including but not limited to:

  • Personal Information: This includes your name, email address, phone number, company name, and other details when you submit inquiries, request quotes, or engage in a service agreement with us.

  • Non-Personal Information: We may collect information about your device, browser type, IP address, and browsing behavior (e.g., which pages you visit on our site) using cookies or similar tracking technologies.

  • We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Providing Services: To communicate with you, provide quotes, manage project workflows, and deliver the requested web development services.

  • Improving User Experience: To analyze trends, administer the website, and improve its functionality and content.

  • Marketing and Communications: With your consent, we may use your email address to send you updates, newsletters, or promotional offers. You can opt-out of receiving such communications at any time.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your visit to our website. Cookies are small data files stored on your device that help us understand how users interact with our website.

  • Types of Cookies:

    • Essential Cookies: Necessary for the website to function.

    • Performance Cookies: Collect data on how users navigate our site to help us improve functionality.

    • Targeting/Advertising Cookies: These track user behavior for marketing purposes.

You can control the use of cookies through your browser settings. However, disabling cookies may limit certain functionality on our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, hosting providers) to facilitate our services. These providers are bound by confidentiality agreements and may only use your information as necessary to perform their functions.

  • Legal Requirements: We may disclose your information if required by law or in response to legal requests or investigations.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes implementing technical, administrative, and physical safeguards. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. If you wish to have your personal data deleted, please contact us, and we will take reasonable steps to comply with your request.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.

  • Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

 

Web Craft Experts

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Email: info@webcraftexperts.com

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Phone: +91 - 800 320 2615 (IND), +1 - 332 322 8030 (US)

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Address: IT-9A, IT Park Road, EPIP, Sitapura Industrial Area, Jaipur, Rajasthan, INDIA - 302022

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